INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Accepted Payment Methods

We accept the following payment options for your convenience:

  • UPI Payment (Google Pay, PhonePe, Paytm, BHIM, etc.)

  • Card Payment (Debit Card / Credit Card)

  • Bank Transfer (IMPS / NEFT / RTGS)

Payment Confirmation
  • After making the payment, guests are requested to share the payment screenshot or transaction reference number.

  • Booking details will be confirmed once payment verification is completed.

Check-in & Check-out
  • Check-in Time: 12:00 PM

  • Check-out Time: 11:00 AM

  • Early check-in or late check-out is subject to availability and may incur additional charges.

Identification Policy

 

  • All guests (including children above 5 years) must carry valid ID proof.

  • Accepted IDs: Aadhaar Card, Voter ID, Driving License, Passport.

  • Local ID proof acceptance is subject to management discretion.

Cancellation & Refund Policy
  • Cancellation policies may vary based on booking type and season.

  • Refunds, if applicable, will be processed within 7–10 working days.

  • No refund for early check-out or no-show.

Guest Conduct
  • Guests are expected to maintain decorum and respect other guests.

  • Loud music, parties, or any illegal activities are strictly prohibited.

  • Management reserves the right to evict guests without refund for misconduct.

Safety & Security
  • Guests are responsible for their personal belongings.

  • Management is not liable for loss, theft, or damage of personal items.

  • Please ensure doors and windows are locked when leaving the room

Damage Policy
  • Any damage to property or assets will be charged to the guest.

  • Guests must report any existing damage at the time of check-in.

Children Policy

 

  • Children below 5 years can stay free using existing bedding.

  • Extra mattress or bedding will be charged additionally.

Force Majeure

Ganesha Sadan shall not be liable for failure to provide services due to natural calamities, government restrictions, or unforeseen circumstances.

Right to Admission

Management reserves the right to refuse accommodation to any guest without assigning a reason.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS